Habitat for Humanity in Whatcom County envisions a world where everyone has a safe, decent, and affordable place to live. If you love helping others, apply today!
Reports to: Habitat Store Management Team
Both full and part time positions available
The Driver / Donation Ambassador is responsible for providing an exceptional donor experience through the pick-up and delivery of furniture, household goods and construction materials. The incumbent is required to adhere to Habitat for Humanity in Whatcom County’s policies and procedures, and must be willing to express the mission of Habitat for Humanity and maintain a professional working atmosphere.
Additional responsibilities include enhancing the donor experience through exceptional attentiveness, prompt, friendly service and leading volunteers to assure the efficient day to day operation of the Habitat Store donation receiving area, maintaining the area in a safe, clean and orderly fashion, cleaning and pricing items, and working with the Habitat Store team helping innovate ways to improve sales and profitability.
The ideal candidate will have open availability. Our greatest current need is for Fridays and Saturdays (we are closed on Sundays!) Although we are primarily looking for a Truck Driver, this is a diverse position; the candidate will be trained in other areas, and the ideal candidate will be willing to fill in wherever needed.
A valid and clean Washington State Driver’s License and a clean driving record.
- Keep up to date on procedures;
- Greet customers, answer questions and provide assistance as needed;
- Maintain a clean and orderly delivery truck;
- Move items around warehouse as directed by the Habitat Store Management team;
- Regularly communicate with managers regarding problems;
- Recommend new/better methods of completing assigned tasks as needed.
The incumbent will be required to lift up to 50lbs, unassisted, on a regular basis, with frequent bending, squatting, lifting and repetitive motion. The position will occasionally be exposed to the outside environment (e.g., heat, cold, wind, rain, snow, etc.) Work is performed in a public environment and requires the ability to engage customers and donors and represent Habitat for Humanity in a positive way.
The incumbent must have a valid WA State driver license, with a clean driving record. You will be required to operate a box truck. Experience working in a retail store environment is desirable. The incumbent must have strong customer service and interpersonal skills, and have the ability to deal with stressful situations and with a wide variety of people. The employee must be dedicated to Habitat for Humanity in Whatcom County’s Mission, and willing to work closely with all staff.
To Apply for this position, please email your resume and cover letter to email@example.com
Application Closing Date: 27th of May
Type: Full-time | Tuesdays through Saturdays
Salary: Up to 50k/year
Location: Bellingham (On-site)
Start: As soon as possible
Reports to: Executive Director
About the Position
Habitat for Humanity in Whatcom County is looking for a Volunteer Development Manager to lead exponential growth in volunteer labor required to meet aggressive mission goals. The incumbent will be responsible for all aspects of nurturing volunteer engagement and facilitating volunteer activities. The goal is to achieve a staff to volunteer ratio of 1:2 for non-construction activities and a 1:4 ratio for construction services.
Outreach & Solicitation
The Volunteer Development Manager will be responsible for developing and implementing effective strategies to solicit individuals and organizations in our community to volunteer with Habitat. The Volunteer Development Manager will be working with our construction team, the Habitat Store, and the Habitat office staff to identify types of volunteers needed, will keep an active database of potential volunteer sources throughout our community, and give presentations on behalf of Habitat as needed.
Onboarding & Engagement
The incumbent will assist with the onboarding process for volunteers, ensuring they go through proper orientation, complete waivers and background checks, establish mentors/leads, and assist volunteers with registering/checking-in. They will also:
- Meet and communicate with relevant staff regularly to schedule volunteers
- Maintain volunteer job descriptions
- Ensure that volunteer liability waivers are signed and filed
- Manage community service volunteers, ensuring their hours are tracked
- Follow up with each volunteer applicant
- Communicate with volunteers weekly, making sure they are properly engaged
- Assist with the creation and management of volunteer committees
Stewardship, Culture & Relationship
The Volunteer Development Manager will:
- Be responsible for fostering a relationship with all volunteers, and maximizing their experience with Habitat while making sure they feel appreciated.
- Create stewardship strategies tailored to each of our volunteers, and ensure they are being adequately supported, and recognized.
- Enable a culture which respects and nurtures the acceptance and appreciation of the value volunteers bring to Habitat’s mission.
- Be responsible for producing monthly reports to keep track of volunteer milestones, and will take the lead on putting together volunteer appreciation events.
The Right Candidate
- Demonstrates a strong desire to serve low-income families with the belief that housing is a human right, and believes in Habitat for Humanity’s vision of a world where everyone has a safe, decent, affordable place to live
- Volunteer management and outreach experience is a plus!
- Is willing to lead volunteer groups
- Can work Tuesday — Saturday (in sync with the construction/Habitat Store schedule)
- Will take ownership of the volunteer recruitment process
- Will be unsatisfied with the status quo, and always be looking for opportunities for growth
- Enjoys challenges and problem solving
- Has strong communication and interpersonal skills
- Loves people, and enjoys forming and fostering relationships with diverse groups
- Is able to deal well with stressful situations and a wide variety of people
- Is outgoing and energetic
- Will maintain a strong relationship with the construction, Habitat Store and office staff
- Will act as a site host for various volunteer groups.
- Will be flexible! Our needs often change, and no two days are the same
- Organized and efficient, with attention to detail and follow through
- Patient teacher with strong delegation skills
- Reliable, honest, able to maintain confidentiality
- Belief in team approach to work environment
Typical Activities Include (directly or through a volunteer):
- Ensuring the onboarding experience (orientation & new job assignment) feels welcoming and productive.
- Ensuring volunteers feel valued for the work performed. Celebrating volunteer’s special days and accomplishments.
- Ensuring the work environment is both physically and emotionally safe.
- Accurate and timely recordkeeping, maintaining volunteer records
- Working collaboratively with the affiliate Management Team
- Recruiting individuals and groups
- Forming and charging committee/task force groups
- Conducting criminal and sex offender backround checks
- Planning and implementing volunteer events
- Substantial use of and proficiency with software and electronic devices
- Evening and weekend work as needed.
About Habitat for Humanity in Whatcom County
Habitat for Humanity in Whatcom County is an independently run affiliate of Habitat for Humanity International. We work to build a world where everyone, regardless of race, gender, nationality, religion, or background has a safe, affordable place to call home. As the number of Whatcom residents stuck in substandard, inadequate or cost burdened housing grows, it is imperative that we grow to meet that need.
Volunteers are absolutely critical to the success of our mission. By donating their time and skills, they make it possible for us to build homes at a price that our home buyers can afford. We have four main areas that rely on volunteer help:
1. The Build Site
Our ability to quickly build affordable homes is dependent on the presence of regular volunteers at our build site. No construction experience is necessary, and everyone is welcome, but skilled volunteers are often needed.
2. The Habitat Store
Our Habitat Store sells new and used furniture, construction materials, household items, electronics and much more. It is a critical part of our mission and all proceeds go towards our construction efforts here in Whatcom. Volunteers are needed to help pickup and accept donated items, as well as pricing, merchandising, cashiering, answering phones and customer service.
3. The Habitat Office
Our office volunteers help with a variety of administrative tasks. They help us with data entry, printing, research, and much more.
4. At Events
We hold several fundraising events each year. Volunteers help with the planning stages leading up to the events, as well as at the events.
To apply for this position, please email your resume and cover letter to firstname.lastname@example.org.
Habitat for Humanity in Whatcom County is an equal opportunity employer.