Job Title: Donation Ambassador
Reports to: Habitat Store Management Team
Type: Both full and part-time positions available
Compensation: $17/hr

Join us as we transform the lives of Whatcom County families!

About the Habitat Store

We are a nonprofit that accepts new and gently used items, such as furniture, appliances,
construction supplies, hardware and much much more. All proceeds go toward building safe,
affordable housing right here in Whatcom County.

The Habitat Family

As part of the Habitat family, you’ll be working with a diverse crew of volunteers, donors,
customers, our Homebuyer Families, as well as our construction crew.

We’re a team-oriented workplace that understands the importance of individuality and service
supporting a greater mission. At the Habitat Store, we value the contribution of each and every
employee as an integral part of realizing our vision of a world where everyone has a place to
call home.

We acknowledge and celebrate each person's unique skills and abilities, and know that open
communication between management and staff is critical to the success of our daily operation.
We also realize people's lives have a variety of commitments outside of work, so we offer
employees flexible shift options with variable hours and days.

A Typical Work Day Could Consist of…

• Driving through Whatcom on our 16ft box truck or electric van, meeting with
• donors, and picking up various donations
• Working at our donation dock, helping donors unload items from their cars while
• following our donation guidelines
• Working in our receiving room pricing donations, and getting them ready for the
• sales floor
• Keeping the receiving area clean and safe, and properly and safely recycling
• unsellable items
• Working with the Habitat Store team, and helping innovate ways to improve sales
• and efficiency.
• Assisting customers and donors by answering questions and directing them to
• products in the store.
• Ensure and adhere to all safety procedures
• Working in our receiving room/dock in sorting donations off the truck, into the
• trash, recycling, repurposing, or selling categories. Expected to help with
• cleaning, pricing, and stocking donations to the sales floor.
• Must have open availability Monday-Saturday.

Requirements:

A valid and clean Washington State Driver’s License and a clean driving record. The incumbent
must have strong customer service and interpersonal skills, and have the ability to deal with
stressful situations and with a wide variety of people. The employee must be dedicated to
Habitat for Humanity in Whatcom County’s Mission, and be willing to work closely with all staff.
Preferred

• Experience with customer service or working in a retail store environment.
• Working with volunteers or in a nonprofit organization.

Physical Demands:

The incumbent will be required to lift up to 50 lbs, unassisted, on a regular basis, with frequent
bending, squatting, lifting, and repetitive motion. The position will occasionally be exposed to the
outside environment (e.g., heat, cold, wind, rain, snow, etc.) Work is performed in a public
environment and requires the ability to engage customers and donors and represent Habitat for
Humanity in a positive, professional way.

To apply, please email a resume and cover letter to victor.paulson@hfhwhatcom.org
1825 Cornwall Ave., Bellingham, WA 98225 – (360) 715-9170