FAQ: Store

Questions about working in the Store?

  • Who can volunteer in the Store?

    Anyone over 16 years of age (14 and 15 year olds can volunteer with a parent). First-time volunteers must complete a liability waiver, criminal background check, and a brief orientation and safety training. We welcome everybody regardless of ability, gender, religion or political views.

  • Do I need retail experience to volunteer in the Store?

    Experience is great but definitely not required! In fact, our store is a great place to learn retail skills like customer service, merchandising, and cashiering. Our staff members can provide direction, ensure work is being done correctly and safely, answer questions, and help you have a productive and meaningful experience.

  • What sort of work do Store volunteers do?

    Our volunteers can do a variety of jobs depending on what they are interested in and what the Store’s needs are. Jobs include accepting and processing donations, customer service, cashiering, cleaning, merchandising, and helping with pickups and deliveries.

  • What if the work involves things I am unable or unwilling to do?

    We don’t want anyone to do work that might be dangerous or uncomfortable for them. Please let a staff person know if there are tasks you can’t do and we will try to provide an appropriate alternative.

  • I’ve never volunteered with Habitat before. How do I get started?

    You will need to complete a brief safety training and orientation at our office in Bellingham. Call our office at 360.715.9170 or email us at volunteer@nullhfhwhatcom.org to sign up. You will also need to complete a volunteer interest form, criminal background check, and liability waiver. You can fill these forms out when you arrive for your orientation or call the office to have them emailed to you for completion ahead of time.

  • How do I sign up to volunteer?

    Once you have completed your orientation and paperwork, call our office at 360.715.9170 or email us at volunteer@nullhfhwhatcom.org to sign up to volunteer.

  • When/how often are volunteers needed in the store?

    Our store is open from 9 a.m to 6 p.m. Tuesday through Friday and on Saturday from 10 a.m. to 5 p.m. We also accept donations from 10 a.m. to 5 p.m. on Monday. Volunteers are needed during all business hours. While we love to have volunteers who can commit to working on a regular basis, we welcome anyone who can commit to helping for any amount of time. Even if you plan to volunteer only once, we do recommend that you consider working for at least 2-3 hours so that you can get familiar with the store and have a productive, meaningful experience.

  • Where do I go?

    Our store is located at 1825 Cornwall Avenue in Bellingham. If you need directions or have any questions, please call our office at 360.715.9170 or email us at volunteer@nullhfhwhatcom.org.

  • What should I wear?

    Clothing that is casual but appropriate for working with the public. Avoid wearing clothes that you wouldn’t want to get dirty. Wear long pants and comfortable, sturdy shoes. Please do not wear sandals, flip-flops or any kind of open toed shoes, or clothing with any inappropriate words or pictures.

  • What should I bring with me?

    Your enthusiasm and a sack lunch (if you plan to volunteer through the lunch hour).